Frequently Asked Questions

Do you sell individual parts to consumers or for single-bike repair?

No. Aambriona is a B2B sourcing partner for bulk orders and fleet maintenance programs. This site does not offer retail checkout.

Who are your typical clients?

Bike-share and micromobility operators, fleet operators, corporate and municipal programs, procurement teams, and B2B businesses that need recurring bulk supply worldwide.

What is fleet maintenance supply?

Fleet maintenance programs focus on high-usage parts (brakes, tires, chains, cables, consumables), bulk planning, replacement sourcing by specification, and ongoing reorder support so operators minimize downtime.

How do I request pricing?

Use our Request a Quote form. Include part numbers, specifications, and estimated quantities. We provide custom bulk quotes — not per-unit retail pricing on the website.

Can you source custom parts?

Fleet programs often need non-standard or program-specific parts. We specialize in custom component sourcing alongside standard Shimano, KMC, and FSA supply. Submit an RFQ with drawings, samples, or detailed specifications — we confirm feasibility and lead time in your quote.

What should I include in an RFQ?

Company name, business type, whether you need standard catalog parts or custom supply, product category, detailed specs or part numbers, estimated quantity, and any BOM, drawing, or sample files. The more detail you provide, the faster we can quote accurately.

Is there a minimum order quantity (MOQ)?

MOQ varies by product and supplier. We will confirm MOQ and lead times when we review your RFQ. Fleet and ongoing programs may have different terms than one-time bulk orders.

What are typical lead times?

Lead times depend on product category, specification, and shipping destination. We provide estimated lead times with each custom quote. Urgent requirements can be noted on your RFQ.

Do you ship worldwide?

Yes. Aambriona Solutions Inc. is based in Ontario, Canada and supports B2B fleet clients globally. Shipping terms, costs, and logistics are outlined in your quote after requirements are confirmed.

Do you source directly from manufacturers?

We source products through a combination of direct manufacturer relationships, authorized distributors, and established supply partners across Asia, depending on the product category, MOQ requirements, and client needs.

Which brands can you supply?

We can source many industry-leading brands including Shimano, KMC, FSA, Jagwire, Kenda, and others, depending on availability and project requirements. Brand names are used for identification and compatibility purposes only.

How quickly will you respond to my inquiry?

We aim to respond to RFQ submissions within 1–2 business days. Complex or multi-line requests may require additional time for supplier confirmation.